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DELIVERY POLICY

Domestic (Malaysia)

  • Current orders may take up to 14 business days to arrive as each product is hand made upon payment
  • RM10 for West Malaysia
  • RM12 for East Malaysia
  • Free delivery for orders more than RM400

International

  • Should there be customs charges, you, the buyer, are responsible for the fees. We, as the seller, are not responsible for any custom charges.
  • Current orders usually take up to 10 business days to arrive.
  • Orders could take up to 4 weeks to arrive after they are shipped as they have to pass through customs. 
  • Free delivery for orders more than RM600 in South East Asia
  • Free delivery for orders more than RM2000 everywhere else

General

  • Should there be any problems with your order (not what you expected, not received, etc.) please let us know as soon (culasandco@gmail.com) as possible with your order number. Your satisfaction is our utmost priority and we will try our best to resolve any issues that might occur.